Last updated: 10 November 2026
Who we are
This website, nemcms.co.uk, is run by Newedge, a web design, development and SEO company based in Northampton. Newedge is registered in England & Wales, company number 05034569. In this policy, “we”, “us” and “our” mean Newedge.
We are the data controller for the personal information collected through this website. If you have any questions about this policy or how we use your information, contact us:
- Email: hello@nemcms.co.uk
- Phone: 01604 385330
What information we collect
We only collect what we need. Depending on how you use the website, this can include:
- Enquiries and demo requests: your name, email address, phone number, company name, current website address and anything you choose to tell us in your message.
- Visit counts: the pages viewed, the website that sent you here and the type of device used. Our own visit counter does not use cookies and does not store your IP address or anything that identifies you.
- Google Analytics: only if you accept analytics cookies. Google Analytics collects information about how you use the website, such as pages visited and time on site.
- Cookie choices: a record of the choice you made in our cookie banner, so we don't ask again on every page.
How we use your information
| What we use it for | Legal basis |
|---|---|
| Replying to your enquiry, arranging a demo and preparing a quote | Taking steps at your request before entering into a contract, and our legitimate interest in responding to you |
| Providing website design, hosting and support if you become a client | Performance of a contract |
| Counting visits to understand which pages are useful | Legitimate interest (no cookies or personal details are used) |
| Google Analytics | Your consent, which you can withdraw at any time |
| Keeping business and accounting records | Legal obligation |
We will never sell your personal information, and we don't use it for automated decision-making.
Marketing
We won't add you to a mailing list unless you ask us to. If you do, every email will include a way to unsubscribe, and you can also ask us to stop at any time by emailing hello@nemcms.co.uk.
Who we share it with
We only share your information where we need to, with trusted providers who help us run our business, for example:
- our hosting provider, which keeps this website and its data on secure UK servers;
- our email provider, which delivers and stores our email;
- Google, if you accept analytics cookies;
- our accountants, and authorities where the law requires it.
Each provider may only use your information to provide their service to us. Where a provider stores data outside the UK, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or an adequacy decision.
How long we keep it
- Enquiries that don't lead to work: up to 2 years, then deleted.
- Client records: for as long as we work together and then for up to 6 years, as required for tax and accounting.
- Google Analytics data: up to 14 months.
Cookies
We use a small number of cookies, grouped as follows. You can change your choice at any time using the “Cookie settings” link at the bottom of every page.
- Necessary: keep forms secure and remember your cookie choice. These are always on.
- Functional: allow embedded videos, maps and other third-party tools to load.
- Analytical: Google Analytics, which tells us how many people visit and which pages are popular.
Functional and analytical cookies are only set if you agree to them.
How we keep it safe
This website runs on nemCMS, which we build and maintain ourselves. Staff logins are protected with two-factor authentication, connections are encrypted, and the software is kept up to date. Only people who need your information to do their job can see it.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you;
- ask us to correct anything that's wrong;
- ask us to delete your information;
- object to, or ask us to restrict, how we use it;
- ask us to transfer it to another organisation;
- withdraw your consent at any time, where we rely on consent.
To use any of these rights, email hello@nemcms.co.uk. We'll reply within one month. There's normally no charge.
Complaints
If you're unhappy with how we've handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Links to other websites
Our case studies and articles link to other websites. We're not responsible for how those websites handle your information, so please read their privacy policies.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.